Reference

Know Your Rights Before You Open an Account

Q: How do I request a copy of my account data?

Email legal@mahabocw.co from your registered address with the subject line 'Data Request'. We will compile your account and transaction records and send them securely within fifteen business days, in line with applicable data-protection obligations under Indian law.

Q: How do I raise a formal dispute about a terms decision?

Write to legal@mahabocw.co with your account ID, the decision you are disputing, and any supporting evidence. Our compliance team will acknowledge your dispute within two business days and issue a full written response within ten business days of receipt.

Q: Can I close my account if I disagree with updated terms?

Yes. If updated terms do not suit you, email support@mahabocw.co before the effective date to request account closure. Any verified balance in your wallet will be returned to your linked payment method — UPI, Paytm, or PhonePe — within seven business days of closure confirmation.

These terms set out what you agree to when you open an account on mahabocw.co and use our lobby, wallet, or any feature on the platform.

Applies to all account activityGoverned by applicable Indian lawCovers UPI, Paytm, PhonePe transactionsUpdated terms notified by emailEffective on account creation

Browse Lobby Read FAQ

Explore the Full Scope of These Terms

mahabocw Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every interaction you have with mahabocw.co — from the moment you complete registration to each deposit made via UPI, Paytm, or PhonePe, each game session you start in our lobby, and each withdrawal you request. By creating an account, you confirm you

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have read and accepted these conditions. We may update these terms when required by operational or legal changes; when we do, we will notify you through your registered email address at least seven days before the updated terms take effect. Continued use of the platform after
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the effective date constitutes acceptance. Access to our platform and eligibility to participate depend entirely on the laws applicable in your location — we serve you only where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT

Reach Us About Any Clause or Account Query

If any part of these terms is unclear, or if you believe a term has been applied incorrectly to your account, our support team is available to help. We aim to respond to all terms-related queries within 24 hours on working days. Contact us through any of the channels below — your query will be logged and assigned a reference number so nothing falls through.

Team online

Email Support

Send your terms query to our dedicated legal inbox at [email protected]. Include your account ID and the specific clause you are writing about so we can respond precisely and without delay.

Live Chat

Start a live chat session directly from your account dashboard. Our team is available seven days a week and can pull up your account record immediately to address any terms or wallet concern on the spot.

Help Centre

Our Help Centre at mahabocw.co/help contains full written explanations of each major clause, including how withdrawal verification works, how account suspension is handled, and what triggers a terms review.

HOW WE OPERATE

Browse How mahabocw Handles Your Account and Data

These six points explain the practices behind these terms — from data storage to how you can request changes to your account record.

Data Handling

Account data you submit — name, email, payment details — is stored on encrypted servers.

Cookie Use

We use session and analytics cookies to keep your lobby preferences saved and to understand how you navigate the platform.

Account Security

Two-factor authentication is available on all mahabocw accounts and we recommend enabling it during onboarding.

Data Retention

We retain account and transaction records for the period required under applicable Indian financial regulations.

Requesting Changes

To update your registered name, email address, or linked payment method, contact support with a copy of the relevant identity…

Who to Contact

For formal terms disputes, write to our compliance team at [email protected]. For day-to-day account queries, live chat or support@mahabocw.

Switch to the Answers You Need Most

These questions cover the parts of our terms that come up most often — account access, wallet rules, data rights, and how to raise a dispute. If your question is not here, our live chat team can walk you through the relevant clause directly.

These terms apply to every person who creates an account on mahabocw.co. Access depends on local law — you may use the platform only where doing so is permitted by the laws of your location. By registering, you confirm that your use is lawful under applicable rules.

We will not change terms without advance notice. Any update is communicated to your registered email at least seven days before it takes effect. If you do not accept the updated terms, you may close your account before the effective date with no penalty.

If your account is suspended for a terms breach, your wallet balance is frozen pending a review. Once the review concludes, any balance not linked to a disputed transaction will be returned to your original payment method — UPI, Paytm, or PhonePe — within ten business days.

Email [email protected] from your registered address with the subject line 'Data Request'. We will compile your account and transaction records and send them securely within fifteen business days, in line with applicable data-protection obligations under Indian law.

All financial activity initiated through your mahabocw account — including UPI deposits, Paytm credits, PhonePe withdrawals, and any in-session wagers — falls under these terms. Third-party fees charged by your bank or payment app are outside our control and are not covered here.

Write to [email protected] with your account ID, the decision you are disputing, and any supporting evidence. Our compliance team will acknowledge your dispute within two business days and issue a full written response within ten business days of receipt.

Yes. If updated terms do not suit you, email [email protected] before the effective date to request account closure. Any verified balance in your wallet will be returned to your linked payment method — UPI, Paytm, or PhonePe — within seven business days of closure confirmation.

Know Your Rights Before You Open an Account

Reach Us About Any Clause or Account Query

Email Support

Live Chat

Help Centre

Browse How mahabocw Handles Your Account and Data

Data Handling

Cookie Use

Account Security

Data Retention

Requesting Changes

Who to Contact

Switch to the Answers You Need Most

01 Who do these terms apply to?

02 Can mahabocw change these terms without notice?

03 What happens to my wallet balance if my account is suspended?

04 How do I request a copy of my account data?

05 Are there any transactions not covered by these terms?

06 How do I raise a formal dispute about a terms decision?

07 Can I close my account if I disagree with updated terms?

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